Descriptions:
Most churn isn?t a churn problem.
Expired cards, insufficient funds, processing errors ? none of them mean the customer wants to leave. But Stripe cancels after a few default retries, and the revenue silently disappears. By the time it shows up in next month?s churn report, the customer is already gone. 20?40%of all SaaS churn is involuntary ? driven by failed payments, not by intent. Most of it is recoverable.
Recoupt reads the failure reason on every declined invoice, schedules retries that match the cause, and sends a 3-step branded dunning sequence when retries don?t recoup. Connect Stripe via OAuth ? five minutes, no code, no webhooks.